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Network Discovery - not all categories listed in summary

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Why does this happen?   Description says there's an unimported IIS App Insight thingy.  Normally when there are extra volumes that is mentioned as well.  When I expand this node the floppy/DVD volumes are also new, just not mentioned in the summary? 

 


Adding Cisco ACI to SW

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I had a question about ACI.  Do you add all switches leaf, spines, APICs into SW or do you add one device and will that will show the others?  Thanks.

SG350 Cisco 28Port Switch - SNMP Issue

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Hello,

 

Trying to get our SG350 Switches to play nice with SolarWinds.  We are utilizing version 2c for SNMP and other devices work fine, but can't do anything with the SG350 even though the options are there.

 

Here is the config:

 

snmp-server server

snmp-server location "**"

snmp-server contact "**"

snmp-server community madrone ro 172.18.2.2 view Default

snmp-server source-interface traps vlan 3

snmp-server source-interface informs vlan 3

snmp-server host 172.18.2.2 version 2c madrone

 

And attached is what it looks like via the Community Tab in the GUI.

 

When I do the "test" on the connection, it no worky.  Can someone please help with this?


Thanks.

Find me my site, if it's maxed, and who's maxing it out!

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Hi All,

 

I'm trying to achieve a thing, i've got some of the parts for a solution, but I'm in need of some advice.

 

I've got some local engineers who want to be able to quickly look up two resources: An Interface Utilisation chart and a Netflow chart for said interface

I'd like them to get to that as quickly as possible

 

They know some names and location details for their sites, but not necessarily the router name or the useful interface name

 

I've put a few custom properties in so that between n.customproperties.city, n.customproperties.location2, and n.location I can probably return the right site from a custom query.

I can generally filter to the main site router easily enough by n.caption format

I can generally filter to the correct interface by name format, or interface type + the highest utilisation. (Though I'm looking to nail down the best method)

 

This means I can make a custom query that will take the input of some location details, and probably spit out the interface ID. I should be able to stick that into some custom HTML to generate these two charts on-demand.

I'm not adverse to another click or two, but I'd prefer to stay on the page if possible.

 

I've got a few elements already which use a CustomHTML element to query solarwinds and display a result, but I'm mostly bodging together bits of other people's code with my own SWQL

 

How can I pull an SLW chart or two on command, in a web element, off a search?

 

I've tried to get some customhtml into a customquery element and that doesnt look like it works. So I guess my route involves the customhtml element, and something like this:

"

<script>

var swql="SELECT [whatever the eventual query is] WHERE xxxx like ''%[Some search string variable]%'"

 

var params = JSON.stringify({

query: swql,

parameters: {

}

});

 

$.ajax({

type: 'POST',

url: '/Orion/Services/Information.asmx/QueryWithParameters',

data: params,

contentType: "application/json; charset=utf-8",

dataType: "json",

success: function(response) {

 

...

"

How do I get a search string in there?

How to I take the response variable and put it back into an <img src=" bracket, or similar?

 

Is there just an easier way?

CloudGenix SNMP - configure the location

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Does anyone know where/how to configure the CloudGenix to indicate the location of the device?  For example: I want an ION 3000 to appear on the worldwide map at New York, NY and be able to put in a group for all New York, NY devices.  What field would I type in New York, NY on the ION for Solarwinds to poll the "location" from?

Reinstall RabbitMQ

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Does anybody know how to reinstall RabbitMQ? I did some patching on my ORION server and started getting the error stated in the below link

 

Success Center

 

 

After some investigation, it looks like RabbitMQ is not disabled, it is not there!

NPM 12.5 known problem with network maps / CDP.

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For those considering an upgrade to 12.5, beware that there are undocumented known issues with it breaking the connectnow functionality in environments that use CDP. Network links that display network utilization and utilize CDP may stop displaying utilization and mark the network links as unavailable. All of my network maps are a mess of red dashed lines and are pretty much useless at this point. Support has acknowledged this as a known issue that is not documented, it is being tracked internally, and there will be no hotfix issued to resolve it.  However, it should be resolved in the 2019.4 release. So if you upgrade and you can no longer view network utilization, basically you're out of luck until whenever 2019.4 is released.

How to see the interface percentage utilization in solarwinds console

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Hi Guys,

 

I have one query in NPM 12.4. How to see the interface percentage utilization in solarwinds.

Could you please tell me.

 

Regards,

Krish.


SG350 Cisco 28Port Switch - SNMP Issue

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Hello,

 

Trying to get our SG350 Switches to play nice with SolarWinds.  We are utilizing version 2c for SNMP and other devices work fine, but can't do anything with the SG350 even though the options are there.

 

Here is the config:

 

snmp-server server

snmp-server location "**"

snmp-server contact "**"

snmp-server community madrone ro 172.18.2.2 view Default

snmp-server source-interface traps vlan 3

snmp-server source-interface informs vlan 3

snmp-server host 172.18.2.2 version 2c madrone

 

And attached is what it looks like via the Community Tab in the GUI.

 

When I do the "test" on the connection, it no worky.  Can someone please help with this?


Thanks.

Configuration Wizard error

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Hi An error occurred during the configuration wizard in the SolarWinds NPM.

 

 

--------------------------------------------------------------------------------

database configuration failed: failure importing sample map

--------------------------------------------------------------------------------

 

When I run Network Atlas with this problem, I get an error message "An unexpected error occured while trying to connect to the server. Please contact support".

 

Is there anything I can try?

Windows Passthrough Authentication - does it fall back to username/ password?

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Hi,

 

I'm just trying to make sure I understand fully the consequences of re-running the Configuration Wizard to enable pass-through authentication for IIS, and then switching Windows Account Login to Enable Automatic Login - from a fallback perspective if a user doesn't exist in any Group in SolarWinds, what happens.

 

I have a situation where two accounts are used in some cases because of security reasons - therefore there is an admin user account (eg admjoeb and a regular account joeb). The regular account is the one that will be presented for pass through, however the adm account has traditionally been used for SolarWinds.

 

It's not clear at all what SolarWinds does as a fall back if it can't match a user to a Group or Individual Account for the cached credential that SolarWinds will be given by the web browser. This will happen where admjoeb has access, but joeb doesn't (and I don't want to add both to the same group because this defeats the purpose). 

 

I don't really want to just add 'domain users' as a group as that's a massive list of people, either. It's not clearly documented what happens if someone isn't in a group; does this cause a username/ password dialog? Does it send the browser to the login page, ie /Orion/Login.aspx?

 

I've actually tried to search this, but most results are for pass through not working which isn't really relevant.

 

Edit: the reason I am asking this is that I want to be able to have a group for presenting dashboards where the user doesn't have an admin account (eg think management and up-line reporting); but still have adm accounts be able to log in as normal.

Windows Powershell Monitor values appear too high in perfstack

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We have a simple PowerShell process count monitor setup and polling successfully.  When we view the data via Orion it displays accurate values. 

However if we add that metric to Perfstack we display much higher values, until we drill into a more detailed view. 

 

Here is the 12 hour view of the data, where we are going to zoom in on a subset:

 

12hr values

Notice the Process Count Monitor values are around 201 for one server and 186 for the other...  now look at the zoomed in values:

drilled values are more accurate

Notice here the Peak CPU and Peak Memory are still in line, but the process count values from the Powershell Monitor statistic are now down around 67 and 62... 

We are trying to understand why this is happening, and whether there is a setting for this monitor to correct it?

 

This is how the monitor is configured:

Powershell Process Count Monitor Configuration page

 

Any insights into how to address this are welcome!

 

Thanks

 

New SolarWinds Admin Issues

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I just started a new job and am taking over the administration of SolarWinds. I've never admin'd SolarWinds so I'm trying to dig into everything and get things running smoothly. I've found a lot of errors so far but not ways to fix them. The current issue I'm working on is some errors I've found inside of the Collector.Service.Log. I've attached the log (which is constantly updating) mainly with the below text. Any help is appreciated.

 

System.ArgumentException: An item with the same key has already been added.

   at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)

   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)

   at SolarWinds.Orion.Core.Collector.Node.Preprocessors.NodeUptimeResultPreprocessor.Process(PollerAssignment poller, PropertyBag bag, IDataProcessingContext context, NodeUptimeResult result)

   at SolarWinds.Orion.Collector.Plugins.Pollers.PollersResultPreProcessingStage.ProcessJobResult(PropertyBag bag, IDataProcessingContext context)

2019-07-09 04:21:57,986 [STP ProcessingPipeLine Thread #208718] ERROR DataPreProcessing - Processing result: PollerResultWrapper: PollerType=N.Uptime.SNMP.Generic, NetObject=N:1688 ErrorCode=791A, ErrorMessage=Error 31002 - Invalid OID-1.3.6.1.2.1.1.3.0-ValueType-OID_TYPE_NOSUCHOBJECT

 

 

2019-07-09 04:21:58,986 [STP ProcessingPipeLine Thread #208718] ERROR DataPreProcessing - Processing result: PollerResultWrapper: PollerType=N.Uptime.SNMP.Generic, NetObject=N:1689 ErrorCode=791A, ErrorMessage=Error 31002 - Invalid OID-1.3.6.1.2.1.1.3.0-ValueType-OID_TYPE_NOSUCHOBJECT

 

 

2019-07-09 04:22:41,720 [STP ProcessingPipeLine Thread #208719] ERROR DataPreProcessing - Processing result: PollerResultWrapper: PollerType=N.Uptime.SNMP.Generic, NetObject=N:32 ErrorCode=791A, ErrorMessage=Error 31002 - Invalid OID-1.3.6.1.2.1.1.3.0-ValueType-OID_TYPE_NOSUCHOBJECT

 

 

2019-07-09 04:23:08,736 [STP ProcessingPipeLine Thread #208735] ERROR DataPreProcessing - Unhandled exception in data processing: PollerResultWrapper: PollerType=N.Uptime.WMI.XP, NetObject=N:1.

NPM's CPU utilization alert with top processes

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Hi guys,

 

Please guide me how can I configure to provide the top process causing high CPU utilization in Solarwind's NMS, whenever alert trigger?

 

Thank you

Can you monitor an API endpoint in Orion

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I need to hit via a URL every 5 minutes to check the health of an app in azure. A PS script should pass in the header, make the web request and alert if a non 200 code is received. Is this possible with either SAM or NPM?


Load balancing of Solarwinds additional web servers using F5

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Hi,

 

We are building a Solarwinds environment which have two additional web servers and need to load balance using F5. The URL will be available only in the internal network. As part of load balancing using F5 can some one help me to clarify the below queries

 

  1. Whether session persistence on a single server need to be considered in load balancing
  2. If GTM is used, whether session persistence can be achieved by programming the web service to redirect to the local host.

High Temperature Alert

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NPM 12.4

 

Does anyone have a condition on where NPM will alert when a 3850 single or stack will alert when the system is running a high temperature? Speaking with SW-Tech we could only create per sensor rather than Node alone. So this would give me an alert per sensor.

 

IE:

 

1 switch would send 2 emails with high degrees

Create a Report from List of Specific IPs

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I have thousands of nodes in my deployment. I have a specific list of 299 of those nodes that I need additional info on; in particular, whatever data is in one custom field I have on every node, and the Node Name associated with that IP address.

I am struggling to come up with a way to either run a report or a query with the list of IPs as the search criteria; I have that info in an Excel file, so can format it CSV, comma or tab-delimited as needed.

Can anyone advise if this sounds doable with Report Writer or a SQL Query at all?

Orion NPM Web page error: Solarwinds.ApiProxyFactory.TransientApiProxyException was thrown

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Hi All,

 

As we try to execute the web console from start menu and getting attached screen shot error also when check services Traps and SysLog services permanently stopped and not starting even forcefully.

web page message

Please help.

 

Jawwad~

Post Upgrade issues: NMP12.4 - Cisco Switch stack poller is missing (like in its gone!)

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Hi,

After a otherwise succesfull upgrade to NMP12.4 etc, I seem to have many "new" issues, both with thing stopped working, but also thing new in NPM not working as expected.

Here is one:

 

My Cisco Switch stack poller is completely gone ! no widget, no pollers to find ... gone

Support ticket has been created but they have no clue.

I check article in Success Center  - But the poller is missing from the lib. (as per below screenshot)

 

Anyone knows how to get the poller back ?

 

added the screenshot

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