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How can I display dependencies in alphabetical order?

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I'm finding that as I create the dependencies,  they are showing up on the home page in the order I created them.  I want to see them displayed in alphabetical order.  Does someone know the magic trick to make this happen?  SQL is not yet my strong point.

 


Net Path Services showing issue: " All Egress edges are in Warning state"

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Hello All,

 

Just started setting up some netpath services between my network endpoints and I noticed this warning for my providers upstream device. I have been getting these all morning and last night. First time ever seeing this. ISP is saying everything is fine, but I noticed a lot of collisions on my Outside interface. I reset the statistics and haven't seen any other issues, but netpath is still showing the upstream device as being in a warning state.

 

 

Not sure what the message means and what to look into...

 

 

Best,

L

How can I sort dependencies alphabetically on home page

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I've been creating dependencies and noticed that they are showing up on the home page in the order I created them.  How can I display this list of dependencies in Alphabetical order?  Please keep in mind that SQL is not yet my strong point.

 

Orion Alert Construction - Best Practice

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If I want to create an alert for a node in a 'down' status, which method should I use?  ...and why? 

 

Assume I'm checking the alert every 1 min and I have 10,000 nodes.

 

Method 1:

 

Method 2:

Discard Percentage Alert

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Why does NPM use error/discard count vs. error/discard percent when determining warning or critical states? Since when does the number of discards matter more than the percentage of discards?

 

I need to configure an alert that triggers on discard percentage over a custom timeframe. Any suggestions?

New guy needs help with an NPM 12 upgrade guide!!

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I am a fairly new SLW admin and i have been tasked with making a very detailed step by step guide to upgrading from NPM 11.5.2 to NPM 12. Along with all of our other solarwinds products to their most current versions(listed below). I was wondering if anyone that had maybe upgraded with the beta had some screenshots or any detailed guides they could share with me seeing that this will be my first upgrade ever, and I really dont have any prior knowledge of SLW upgrades to go off of?

 

All help is apreciated my last question got a ton of positive responses that really helped me out. Thanks in advance!! Go Thwack!!!!!!!!

 

 

 

 

 

I have checked all of these and i should be clear to upgrade straight to npm12 and the newest version of all of the below products as well.

SAM 6.2.1,

DPA 9.2.0,

QoE 2.0,

NCM 7.4,

NPM 11.5.2,

WPM 2.2.0,

Storage 5.1.0,

UDT 3.2.2,

IVIM 2.1.0,

VNQM 4.2.2

Hardware Polling and Backups Fixed by Unchecking Hardware Health Sensors Box under List Resources

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Can someone Explain this?

I no longer need resolution to the problem but an explanation as to how this fixed my problem. 

 

 

So this is very strange.  I was having the same error message on some of my routers and switches that this user was having:

RECEIVING "HARDWARE POLLING FAILED: ERROR 31224" WHEN USING SNMPV3 POLLING IN NPM

The issue that this little gray spec was telling me that I was not getting hardware stats AND my backups were failing on any nodes that have the little gray spec.... I just happened to accidentally stumble upon an odd workaround and I can't explain how I fixed backups by unchecking one little box under "list resources". 

 

So here is the mysterious gray spec on the status indicator.

go check it out and you'll see you have hardware polling failure.

if you look further you may even notice your last couple of backups didn't run. We run backups every twice a week so the last 2 backups for this node failed. 

You'll never guess what fixed this....  Here it is and I don't understand.  Hoping someone can explain ....

go to node and List resources.

 

Just UNCHECK that box and hit update

Now suddenly it's polling again AND I can get backups through NCM....wait huh? How?

Mysterious gray spec is now gone horray!

Backup will now download from NCM

I'm super happy that it's working but can't explain the fix at all.  Any ideas?

Where does Reports write its log file?

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I have created some reports to be run, and they are not exporting their data as expected.

They do seem to be running, so I would like to know where to find the log file for this particular part of NPM.

 

(Actually, it would be even greater if there were a comprehensive list of where each component writes its log file. Sometimes it can be a chore finding the appropriate log file to read, because there are so very many in multiple locations.

 

Merci d'avance for your kind aid and advice.

Joe Poutre
BNP Paribas


Monitoring MPLS Links

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I have a customer whom has some MPLS connections, actually many.

The interfaces that connect to the MPLS Cloud connect to devices that I cannot monitor/manage in Solarwinds.  Because of this I cannot

use ConnectNOw to draw connection lines on maps from our routers to an upstream router.

When I draw a manual line, it shows up as a dashed red line in the maps produced by Network Atlas which we see in the Orion Web Console.

How can I draw a meaningful connection line which shows utilization percentage based on color like when I use ConnectNow from devices that we own?

 

Thank You,

 

KMNRUser

Too Much decimal places in Web Report

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Hi All

 

I'm doing a report in the web for response times for nodes.  However it is being generated with about 10 decimal places.  Can you please advise on how I can get it down to 2 decimal places or less?

 

ThanksDecimals.PNG

Upgrading from NPM 11.0.1 and SQL 2005 SP4 to SQL 2014

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Hi all,

I want to upgrade a system from NPM 11.0.1 to 11.5.3 and SAM from 6.0.2 to 6.2.3

The upgrade advisor at https://customerportal.solarwinds.com/support/product-upgrade-advisor#/#result-start2 says to upgrade SQL first and lists versions up to 2012 SP1 then upgrade SAM to 6.1.1, NPM to 11.5.3 and SAM again to 6.2.3. It has a box for what version of SQL you are coming from but not which version you're going to. The only newer SQL server currently configured here is 2014.

 

I was under the impression I couldn't migrate directly from SQL Server 2005 SP4 to 2014 in one go (perhaps due to SAM SQL support?) https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_%28NPM%29/Windows_Server_2012_and_SQL_Server_2012_and_2014_Support?CMPSource=THW&CMP=REFDOM

 

If I understand that correctly is there any issue with me migrating in a 2 step move via say a temporary 2012 Express VM? http://www.solarwinds.com/documentation/en/flarehelp/orionplatform/default.htm#cshid=orioncoreagoriondatabaseserverrequirements.htm states SolarWinds supports Express/Std/Enterprise of various SQL versions including 2014.

 

I have had a look at http://www.solarwinds.com/documentation/orion/docs/OrionServerMigration.pdf?CMPSource=THW&CMP=REFDOM for DB migration steps.

I also saw a similar thread re: 11.0.1 and moving from SQL Server 2005 to 2014  but it's unanswered.

 

Thanks for any clarifications/extra info you can provide.

Alerts Have Stopped Working

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Does anyone know how to fix this so my alerts will work again?

 

EXCEPTION STACK: --> The transport failed to connect to the server.

: CDO.Message.1 :    at Interop.cdosys.MessageClass.Send()

   at SolarWinds.Orion.Core.MessageActions.ActionEmail.AsyncMailToSend.SendThis(Object state);

Packet Loss above 100%?

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Can anyone explain how this could occur? I'm stumped.

 

6-6-2016 12-19-27 PM.jpg

Additional Poller Agents

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I am trying to utilize agents to communicate to my APE. But when I change polling engines from inside the Manage Agents settings. I get the below error. Hoping someone can provide me with a solution.

 

There was no response from the Agent Management Control Service located at "Name:17777".

 

I am running NPM 12 RC2

Strange graph behavior

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I have an historical chart showing utilization for two WAN circuits. One is 300 meg, the other is 100. These bandwidths are shown correctly on the Edit Properties for each interface. We have noticed that anytime the utilization maxes out, the graph line goes to baseline, i.e bottoms out.

 

Any ideas on the cause? Thanks.


NPM Email Reports

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Hello,

 

Im having trouble getting Solarwinds to email me reports. Im trying to get NPM 10.6.1 to email me of remaining disk space of our servers.  When the report is ran I get this :

 

Unable to convert the Web Page to PDF

Error: Failed to convert Url 'https://orion.<domain>.com/Orion/Report.aspx?Report=Remaining_Disk_space_on_citrix_servers&ReturnTo=aHR0cHM6Ly9vcmlvbi5ycG1jc2kuY29tL09yaW9uL1JlcG9ydHMvVmlld1JlcG9ydHMuYXNweA==&InlineRendering=TRUE&MinPageWidth=1024&Printable=TRUE&AccountID=Username&Password=Password'.(1052:A network error occurred.)

 

The solarwinds NPM is not on our domain, so I do not know if this is causing this issue.

 

Im still a noob at Solarwinds and I have read all of the manuals, If you need any info to help me out please ask away.

 

Thank you,

Custom Alert View

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Hi fellow Thwackers,

 

Hope you are all doing well..

 

Does somebody know how to do a custom view wherein acknowledged, cleared, and active alerts are segregated in different tabs?

 

 

I could display all alerts, including the acknowledge/cleared ones, by checking "Show acknowledged alert" but can't seem to find the appropriate way to do the above customization. Could somebody help? Thank you very much in advance...

 

 

 

-Ian

Active Alerts Zero.

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Hi,

I facing the same problem with alerts. alerts from stale data when NPM server is rebooting after being down for a while. We can find alerts condition is in event details but in the "All active alerts" window have blank screen in the Home window under all active alerts is also blank.

 

Please any one have clue on this issue.

 

Best Regards,

Leveraging Powershell DSC in Alert Central

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Morning Guys

 

I've been searching around but can't seem to find any info on Solarwinds and Powershell DSC.

 

Can anyone point me in a direction of how to monitor Powershell DSC with Solarwinds?

Trouble with High receive percent utilization alert

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I started what I thought we be a simple alert. While I have a couple of hundred interfaces, I am concerned about utilization on about 25 of them. I created the following alert, with errors. Any thoughts or suggestions are greatly appreciated.

 

Problems:

1. The alert notifies on interfaces that I thought I have explicitly denied.

2. The alert seems to run any time of day.

 

 

 

Name of alert:

High Receive Percent Utilization

 

Description of alert:

 

Type of Property to monitor

Interface

 

Enabled(On/Off): ON

 

Evaluation Frequency of alert:

Every 15 seconds

 

Severity of alert:

Critical

 

Alert Custom Properties: (0)

 

No Alert Custom Properties defined

 

Alert owner (user who created this alert):

me

 

Alert Limitation Category

No Limitation

 

Trigger Condition:

Edit

 

Alert on all objects where:

All child conditions must be satisfied (AND)

Interface - Instance of Interface - is - swis://<all of the interfaces I want to monitor>

All child conditions must be satisfied (AND)

Interface - Instance of Interface - is not - swis:<all of the interfaces I do NOT want to monitor - added this because I was getting more than the interfaces I selected>

The actual trigger condition:

Interface - Received Percent Utilization - is greater than - 85

 

Reset Condition:

Edit

 

Interface - Received Percent Utilization - is less than - 30

 

Time of Day schedule:

Enabled:

Daily - From 7:30 AM To 5:30 PM every business day(Mon-Fri)

 

Disabled:

 

Trigger Action:

 

Escalation Level 1

 

1. Alert for high WAN utilization

 

Reset Action:

Edit

 

No reset action specified

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