Hi,
We quite recently upgrade Orion NPM (10.7 to 11.5) and SAM 6.1 to 6.2) and since the upgrade web browser audible alerts are no longer playing. This means we no longer hear the "CarAlarmSet.wav" when we login to Orion and we do not get any alerts when a node reports a problem. I have read that there has been a lot of problems with NPM 11.5 release and Solarwinds released 11.5.2 fairly quickly.
I have gone through fairly basic checks
1, Verify .wav files are still exists
2, Tried changing audible for accounts.
3, Gone through Windows event logs to see if there is anything being logged on the server, but so far I have not seen anything suggesting problems with playing audible.
4, Yes I have tried playing media clips and it works (BBC news clips)
I would really appreciate any suggestions or guidance where else I might need to look for.